Mrs. Edmonds graduated from Alabama A&MU with a B.S. in Computer Science. Her experience includes 27 years in Food, Motor, and Print Manufacturing/Distribution, Inventory Management, Production Planning, Customer Service, and Quality Management. She has worked for companies such as Reckitt & Colman (French's Mustard), YAMAHA, G&K Team Wear, and RR Donnelley.
For ten years, Mrs. Edmonds managed the ISO 9001 Quality Management system for RR Donnelley. She is a lead quality auditor, former non-profit board secretary for a business institute, and former technology committee chair for a business development company.
Mrs. Edmonds is the Director of Operations for the National Associate of Professional Women (NAPW) Atlanta and the co-chair of the Paulding County Chamber Small Business Alliance.
ProcedurePros provides excellent customer service. We respond promptly and professionally to all requests, provide our clients with accurate information regarding quality standards, principles, tools and real-life experiences to help improve operational performance. We exercise due diligence when auditing systems and perform all services with integrity. We use surveys to obtain feedback from our customers to continually improve our services.
Our quality objectives include; 1) Establishing and maintaining long-term relationships with all of our clients, 2) Receiving a survey rating of "Excellent" from 95% of our clients., and 3) Being the #1 quality organizer for businesses.