An approach to improve quality, increase productivity, reduce costs, and increase customer satisfaction by eliminating waste and creating value.



1. Defects -  failure to meet product specs, requires rework, responding to customer complaints.

2. Overproduction -  processing more than needed, before it is needed, or faster than needed.

3. Wait Time - Time the product or person must wait to complete the process.

4. Non-Utilization of People - Failing to utilize a person’s full mental, creative and physical abilities.

5. Transportation - Movement of parts, materials, tools, containers or documents.

6. Inventory - Unnecessary inventory

7. Motion - Any motion from people that does not add value to the product or  motion that is poor ergonomics.

8. Extra Processing - Extra effort, time, materials that do not add value from th perspective of the customer.